Terms & Conditions

Trade Junction Limited  |  tradejunctionlimited.uk

Quick Reference Summary

The table below provides a brief overview of key information about Trade Junction Limited and these Terms.

1. About Us and These Terms

Trade Junction Limited (“we”, “us”, “our”) is a UK-based online retail brand operating at tradejunctionlimited.uk. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us.

By browsing our website, creating an account, or placing an order, you confirm that you are at least 18 years of age (or have the consent of a parent or guardian) and that you agree to these Terms in full. If you do not agree with any part of these Terms, please do not use our website or place an order.

These Terms should be read alongside our Privacy Policy, Shipping Policy, and Returns and Refund Policy, all of which are available on our website and form part of the overall agreement between you and Trade Junction Limited.

2. Use of Our Website

2.1 Permitted Use

You may use our website for lawful personal shopping purposes only. You agree not to:

• Use the website for any unlawful or fraudulent purpose
• Attempt to gain unauthorised access to any part of our website, systems, or servers
• Transmit any harmful, offensive, or disruptive content through our website
• Copy, reproduce, or distribute any content from our website without our prior written consent
• Use any automated tools, bots, or scrapers to access or extract data from our website
• Impersonate any person or organisation, or misrepresent your affiliation with any person

2.2 Account Registration

To place an order you may be required to create an account on our website. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@tradejunctionlimited.uk if you believe your account has been compromised.

We reserve the right to suspend or terminate your account at any time if we reasonably believe that you have breached these Terms or engaged in fraudulent or harmful activity.

2.3 Website Availability

We aim to keep our website available at all times but we cannot guarantee uninterrupted access. We reserve the right to suspend, withdraw, or modify our website at any time without prior notice for operational, maintenance, or security reasons. We will not be liable to you if our website is unavailable for any reason.

3. Products and Pricing

3.1 Product Descriptions

We take care to ensure that product descriptions, images, and specifications on our website are as accurate as possible. However, we do not warrant that product descriptions or other content are entirely error-free, complete, or current. If a product is not as described when you receive it, please contact us at support@tradejunctionlimited.uk and we will resolve this promptly.

3.2 Pricing

All prices displayed on our website are in Pounds Sterling (GBP) and include VAT where applicable. Prices are subject to change at any time without notice, but changes will not affect any orders that have already been confirmed.

3.3 Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time. If an item you have ordered becomes unavailable after your order is confirmed, we will notify you by email and offer a full refund or a suitable alternative product.

4. Placing an Order

4.1 How to Order

To place an order on tradejunctionlimited.uk, browse our product catalogue, add items to your cart, and proceed to checkout. At checkout you will be required to provide your delivery address and payment details. Please review your order carefully before confirming, as changes may not be possible once an order is submitted.

4.2 Order Confirmation

Once you submit your order, you will receive an automated order confirmation email to the address you provided. This email confirms that we have received your order. It does not constitute acceptance of your order by us.

4.3 Contract Formation

A legally binding contract between you and Trade Junction Limited is formed only when we send you a despatch confirmation email confirming that your order has been shipped. We reserve the right to decline or cancel any order at our discretion prior to despatch, including in the following circumstances:

• The product is out of stock or no longer available
• A pricing or product description error has been identified
• We are unable to verify your payment
• The order appears to be fraudulent or suspicious
• The delivery address is outside our shipping coverage

If we cancel your order, we will notify you by email and issue a full refund within 5-10 business days.

4.4 Order Amendments and Cancellations

If you wish to amend or cancel your order, please contact us as soon as possible at support@tradejunctionlimited.uk. We will do our best to accommodate your request, but we cannot guarantee amendments or cancellations once an order has been passed to our despatch process. If the order has already been despatched, you will need to follow our Returns and Refund Policy.

5. Payment

5.1 Accepted Payment Methods

We accept the following payment methods:

• PayPal
• Stripe (debit and credit cards)
• Bank Transfer

5.2 Payment Security

All payment transactions on our website are processed securely using SSL encryption. We do not store your full card or bank account details on our servers. Payments made via PayPal and Stripe are processed in accordance with those providers’ own security standards and terms of service.

5.3 Payment Failures

If your payment fails or is declined, your order will not be processed. Please contact your bank or payment provider in the first instance. If you continue to experience payment difficulties, please contact us at support@tradejunctionlimited.uk and we will do our best to assist you.

5.4 Fraud Prevention

Trade Junction Limited takes fraud prevention seriously. We reserve the right to carry out checks on orders and to request additional verification information where we reasonably suspect fraud. We may cancel orders that do not pass our fraud checks and will notify you by email if this occurs.

6. Delivery

All delivery information, including estimated delivery times, shipping costs, and free shipping thresholds, is set out in full in our Shipping Policy available on our website. By placing an order, you agree to the delivery terms set out in that policy. Key points include:

• We deliver to UK addresses only
• Orders are processed within 1-3 business days of confirmed payment
• Estimated delivery times are provided at checkout and are not guaranteed
• Risk in the goods passes to you upon delivery to your specified address
• Title in the goods passes to you upon receipt of full payment

7. Returns, Refunds and Your Consumer Rights

Our full Returns and Refund Policy is available on our website and is incorporated into these Terms by reference. In summary:

• You have 30 days from delivery to request a return on eligible items
• Items must be unused and in original packaging for change-of-mind returns
• Faulty, damaged, or incorrectly supplied items will be refunded or replaced at no cost to you
• Refunds are processed within 5-10 business days of receiving the returned item

Nothing in these Terms affects your statutory rights as a UK consumer under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, or any other applicable UK legislation.

8. Intellectual Property

All content on tradejunctionlimited.uk, including but not limited to text, images, graphics, logos, icons, product descriptions, and the overall design and layout of the website, is the intellectual property of Trade Junction Limited or our licensed content providers, and is protected by UK and international copyright laws.

You are permitted to view and download content from our website for your own personal, non-commercial use only. You must not:

• Reproduce, copy, or redistribute any content from our website without our prior written permission
• Use our brand name, logo, or trademarks without our explicit written consent
• Frame or mirror any part of our website on any other website or platform
• Create derivative works based on our website content

9. Limitation of Liability

9.1 General Limitation

To the fullest extent permitted by UK law, Trade Junction Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of products from us, even if we have been advised of the possibility of such damages.

9.2 Our Total Liability

Our total liability to you in connection with any order shall not exceed the total amount you paid for that specific order. This limitation does not apply to liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.

9.3 Website Accuracy

While we make every effort to ensure the accuracy of information on our website, we do not warrant that the website will be error-free or uninterrupted. We recommend that you use appropriate security software when browsing the internet.

9.4 Third-Party Links

Our website may contain links to third-party websites for your convenience. We have no control over the content or availability of those websites and do not accept any responsibility for them or for any loss or damage that may arise from your use of them.

10. Privacy and Data Protection

Trade Junction Limited is committed to protecting your personal data. Our Privacy Policy, available on our website, explains in full how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website and placing orders with us, you confirm that you have read and understood our Privacy Policy.

11. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how our website is used. By continuing to use our website, you consent to our use of cookies in accordance with our Privacy Policy.

You can control and disable cookies through your browser settings at any time, although doing so may affect the functionality of certain parts of our website.

12. Promotions, Discounts and Offers

From time to time we may offer promotional discounts, codes, or special offers on our website. The following conditions apply to all promotions unless otherwise stated:

• Promotional codes are single-use and cannot be combined with any other offer unless explicitly stated
• Promotions are subject to availability and may be withdrawn at any time without notice
• Free shipping promotions are subject to minimum spend thresholds set out in our Shipping Policy
• Trade Junction Limited reserves the right to refuse or cancel orders that appear to abuse promotional offers
• Discount codes have no cash value and cannot be exchanged for money

13. Accuracy of Information You Provide

When placing an order or creating an account with us, you warrant that all information you provide is accurate, complete, and up to date. You are responsible for ensuring your delivery address, contact details, and payment information are correct.

Trade Junction Limited is not liable for any failed deliveries, delays, or additional costs arising from inaccurate information provided by you at the time of ordering. If you need to update your information, please contact us as soon as possible at support@tradejunctionlimited.uk.

14. Events Outside Our Control

Trade Junction Limited will not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to:

• Extreme weather events or natural disasters
• National postal or courier service disruptions
• Pandemics, epidemics, or government-imposed restrictions
• Industrial action or strikes
• Power outages or internet failures
• Acts of terrorism or civil unrest

In such circumstances, we will contact you as soon as reasonably possible and take all reasonable steps to minimise the impact on your order.

15. Complaints

We take all customer complaints seriously and are committed to resolving them promptly and fairly. If you are unhappy with any aspect of your experience with Trade Junction Limited, please contact us:

• Email: support@tradejunctionlimited.uk
• General Enquiries: info@tradejunctionlimited.uk
• Contact Page: tradejunctionlimited.uk/contact-us/

We aim to acknowledge all complaints within 24 hours and to provide a resolution within 5 business days. If we are unable to resolve your complaint to your satisfaction, you may escalate the matter to Citizens Advice or Trading Standards.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where you are a consumer resident in Scotland, Northern Ireland, or Wales, in which case you may bring proceedings in the courts of your home country.

Nothing in this clause affects your rights as a consumer under applicable UK consumer protection legislation.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it enforceable. If modification is not possible, the relevant provision shall be deemed deleted. Such finding shall not affect the validity and enforceability of the remaining provisions of these Terms.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Returns and Refund Policy, constitute the entire agreement between you and Trade Junction Limited in relation to your use of our website and purchase of our products. They supersede all prior communications, representations, and agreements between us relating to the same subject matter.

19. Changes to These Terms

Trade Junction Limited reserves the right to update or amend these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Your continued use of our website following any changes constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically. If we make any material changes that significantly affect your rights, we will make reasonable efforts to notify you by displaying a notice on our website.

20. Contact Us

If you have any questions about these Terms and Conditions, please do not hesitate to contact us:

• Customer Support: support@tradejunctionlimited.uk
• General Enquiries: info@tradejunctionlimited.uk
• Contact Page: tradejunctionlimited.uk/contact-us/

Our team is available Monday to Friday during UK business hours and aims to respond to all enquiries within 24 hours.

Trade Junction Limited — Honest, Fair and Transparent Trading.

support@tradejunctionlimited.uk  |  info@tradejunctionlimited.uk  |  tradejunctionlimited.uk