PRIVACY POLICY
Trade Junction Limited

tradejunctionlimited.uk

1. Introduction

Welcome to Trade Junction Limited (“we”, “us”, “our”). We are a UK-based dropshipping business operating at tradejunctionlimited.uk. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us. Please read this policy carefully.

2. Who We Are

Data Controller:

  • Company Name: Trade Junction Limited
  • Website: tradejunctionlimited.uk
  • Country of Operation: United Kingdom

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details in Section 12.

3. Information We Collect

We collect the following types of personal information when you use our website or services:

3.1 Information You Provide Directly

  • Full name and contact details (email address, phone number)
  • Billing and delivery address
  • Payment information (processed securely via PayPal, Stripe, or bank transfer — we do not store full card details)
  • Account credentials if you register on our site
  • Messages or enquiries submitted via our contact form

3.2 Information Collected Automatically

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website or search terms used to find us
  • Device type and operating system
  • Cookies and similar tracking technologies (see Section 8)

3.3 Information from Third Parties

We may receive information from our service providers including EPROLO (our dropshipping fulfilment partner), payment processors (PayPal, Stripe), and shipping carriers in order to process and fulfil your orders.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil your orders, including passing necessary details to our fulfilment partner (EPROLO) and shipping carriers
  • To process payments securely via PayPal, Stripe, or bank transfer
  • To communicate with you about your order, including shipping updates and delivery confirmations
  • To respond to your enquiries and provide customer support
  • To manage your account on our website
  • To send you promotional emails and offers, where you have given consent (you may unsubscribe at any time)
  • To comply with our legal and regulatory obligations
  • To improve our website, products, and services
  • To detect and prevent fraud or misuse of our platform

5. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Contract Performance: Processing is necessary to fulfil your order and deliver goods to you
  • Legal Obligation: We may be required to process data to comply with applicable UK law
  • Legitimate Interests: To operate and improve our business, detect fraud, and ensure website security
  • Consent: For marketing communications, where you have opted in

6. Sharing Your Personal Information

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

6.1 Fulfilment Partner

We work with EPROLO as our dropshipping and order fulfilment partner. Your name, delivery address, and order details are shared with EPROLO solely for the purpose of processing and shipping your order. EPROLO is contractually obligated to keep this data confidential and uses AES-256 encryption for data security. Personal data related to orders is deleted by EPROLO within 30 days of the order being shipped.

6.2 Payment Processors

Payments are handled securely by:

  • PayPal (Europe) S.a.r.l. et Cie, S.C.A.
  • Stripe Payments Europe, Limited
  • Bank transfer (processed directly by your bank)

We do not store your full card or bank account details on our systems. Please review the privacy policies of these providers for details on how they handle your data.

6.3 Shipping Carriers

Your name and delivery address will be shared with shipping and courier companies to deliver your order.

6.4 Legal Requirements

We may disclose your personal information if required to do so by law, court order, or government authority, or to protect the rights and safety of Trade Junction Limited, our customers, or others.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

  • Order information is retained for a minimum of 6 years in accordance with UK tax and accounting requirements
  • Account data is retained for as long as your account remains active, or as required by law
  • Marketing preferences are retained until you unsubscribe or request deletion
  • Our fulfilment partner (EPROLO) deletes personal order data (PII) within 30 days after your order has been shipped

You may request deletion of your data at any time by contacting us (see Section 12), subject to any legal obligations we may have to retain certain records.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files placed on your device. We use the following types of cookies:

  • Essential Cookies: Required for the website to function, including your shopping cart and login session
  • Analytics Cookies: Help us understand how visitors use our site (e.g. Google Analytics)
  • Marketing Cookies: Used to show you relevant advertisements and offers

You can control and disable cookies through your browser settings. For more information about cookies, visit www.allaboutcookies.org. Please note that disabling certain cookies may affect website functionality.

9. Your Rights Under UK GDPR

As a data subject under UK GDPR, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (‘right to be forgotten’)
  • Right to Restrict Processing: Request that we limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

10. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. These include:

  • SSL/TLS encryption on all pages of our website (HTTPS)
  • Secure payment processing via PCI-DSS compliant providers (PayPal and Stripe)
  • AES-256 encryption used by our fulfilment partner for order data
  • Restricted access to personal data within our organisation

While we take all reasonable steps to protect your data, no method of internet transmission is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner’s Office (ICO) in accordance with our legal obligations.

11. International Data Transfers

Your order fulfilment data may be processed by EPROLO, which operates from Shenzhen, China. Where your personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements. EPROLO is contractually bound to process data only for fulfilment purposes and to maintain confidentiality.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how we have handled your personal data, please contact us:

  • Website: tradejunctionlimited.uk
  • Contact Page: tradejunctionlimited.uk/contact-us/

If you are not satisfied with our response, you have the right to lodge a complaint with the UK’s data protection authority:

  • Information Commissioner’s Office (ICO)
  • Website: ico.org.uk
  • Helpline: 0303 123 1113

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make significant changes, we will update the ‘Last Updated’ date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.